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1. Introduction

Welcome to Servable, Inc. DBA GrowthMatch (“GrowthMatch,” “we,” “us,” or “our”). We operate https://www.growthmatch.com (the “Service” or “Platform”), an AI-powered content operations solution for B2B marketing. This Privacy Policy explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined here, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).

 

2. Definitions

SERVICE: The https://www.growthmatch.com website and any related subdomains or applications operated by Servable, Inc. DBA GrowthMatch.
PERSONAL DATA: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA: Data collected automatically, either generated by the use of our Service or from the Service infrastructure itself (for example, the duration of a page visit).
COOKIES: Small files stored on your device (computer or mobile device).
DATA CONTROLLER: A natural or legal person who determines the purposes for which and the manner in which any personal data are processed. For the purpose of this Privacy Policy, we are the Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS): Any natural or legal person who processes data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
DATA SUBJECT: Any living individual who is the subject of Personal Data.
THE USER: The individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

 

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service for you, including both software functionality and optional managed services.

 

4. Types of Data Collected

4.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Physical address (including state/province, ZIP/postal code, city)
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may interest you. You can opt out of receiving some or all of these communications by following the unsubscribe link or by emailing us at contact@growthmatch.com.

4.2 Usage Data

We may also collect information sent by your browser whenever you visit our Service or access the Service by or through a mobile device. This “Usage Data” may include:

  • IP address
  • Browser type and version
  • Pages visited on our Service
  • Time and date of visits
  • Time spent on pages
  • Unique device identifiers
  • Other diagnostic data

When accessing the Service via a mobile device, this data may include:

  • Device type
  • Unique mobile device ID
  • Mobile operating system
  • Mobile Internet browser type
  • Unique device identifiers
  • Other diagnostic data

4.3 Location Data

If you grant us permission, we may store and use information about your location (“Location Data”) to provide features of our Service and to improve and customize our Service. You can enable or disable location services at any time through your device settings.

4.4 Tracking Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

Examples of Cookies we use:

  • Session Cookies: We use these to operate our Service.
  • Preference Cookies: We use these to remember your preferences and various settings.
  • Security Cookies: We use these for security purposes.
  • Advertising Cookies: We use these to serve advertisements that may be relevant to you and your interests.

4.5 User-Generated Content and AI Data

As part of our AI-powered content creation platform, you may upload or record audio, video, text, or other media (“User-Generated Content”). This content may include voice, likeness, or other personally identifiable information. We process this content solely to provide the requested service, such as generating or editing marketing materials, and we do not use it for independent commercial purposes without your consent.

4.6 Other Data

We may also collect additional data in the course of providing our Service, such as:

  • Demographic information (e.g., age, gender)
  • Employment-related details (e.g., job title, company name)
  • Social security or other tax identification numbers, if required for billing or compliance
  • Any information you voluntarily provide while interacting with our Service (e.g., chat support, surveys, feedback forms)

 

5. Use of Data

Servable, Inc. DBA GrowthMatch uses the collected data for various purposes:

  • To provide and maintain our Service (including AI-powered content generation).
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support and address inquiries.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor usage of our Service and to detect, prevent, and address technical issues.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collections.
  • To provide you with notices about your account, including expiration and renewal notices.
  • To provide you with marketing communications, special offers, and general information about goods and services unless you have opted not to receive such information.
  • For any other purpose disclosed at the time you provide the information or with your consent.

 

6. Retention of Data

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We also retain and use your Personal Data to the extent necessary to:

  • Comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws).
  • Resolve disputes.
  • Enforce our legal agreements and policies.
  • Usage Data is generally retained for a shorter period of time unless it is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain it for longer.

For AI-related content (including audio/video recordings), we store data only as long as required to provide the service and maintain a record for revision or future content generation. You may request deletion of this content at any time.

 

7. Transfer of Data

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide data to us, note that we process it in the United States in addition to other locations. By submitting your information, you consent to such transfer.

We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country without adequate controls in place.

 

8. Disclosure of Data

We may disclose personal information that we collect or you provide in the following circumstances:

  • Disclosure for Law Enforcement: Under certain circumstances, we may disclose your Personal Data if required by law or in response to valid requests by public authorities.
  • Business Transactions: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred.
  • Service Providers: We may disclose your information to contractors, service providers, and other third parties we use to support our business or fulfill the purpose for which you provided it.
  • Subsidiaries and Affiliates: We may share your information with our subsidiaries and affiliates.
  • Consent: We may disclose your information with your consent.
  • Protection of Rights: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

 

9. Security of Data

We take commercially reasonable measures to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use industry-standard means to protect your information, we cannot guarantee absolute security.

 

10. Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under GDPR, including the right to:

  • Access, update, or delete your Personal Data.
  • Rectify inaccurate or incomplete data.
  • Object to or restrict the processing of your Personal Data.
  • Request a copy of your Personal Data in a commonly used format.
  • Withdraw consent at any time (where we rely on your consent to process your Personal Data).

You may contact us at contact@growthmatch.com to exercise these rights. We may request verification of your identity before responding. Please note that some functionality of the Service may not be available if you choose to delete or restrict the processing of certain data.

 

11. Your Data Protection Rights Under CalOPPA

Users can visit our site anonymously.

Our Privacy Policy link includes the word “Privacy” and can be found easily on our website.

Users will be notified of privacy policy changes on this Privacy Policy page.

Users can change their personal information by emailing us at contact@growthmatch.com.

Do Not Track Signals: We honor Do Not Track signals. We do not track or plant cookies for advertising when a Do Not Track browser mechanism is in place. You can enable or disable Do Not Track by adjusting your web browser’s preferences or settings.

 

12. Your Data Protection Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the CCPA, including the rights to:

  • Know what personal information we collect about you.
  • Request deletion of your personal information.
  • Opt out of the sale of your personal information (we do not sell or rent personal information to third parties).

You will not be discriminated against for exercising these rights. To exercise these rights, please contact us at contact@growthmatch.com.

 

13. Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related activities, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data solely to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose

 

14. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. 

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. 

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

Mixpanel

Mixpanel is provided by Mixpanel Inc. You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/

For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: https://mixpanel.com/terms/

 

15. CI/CD Tools

We may use third-party Service Providers to automate the development and deployment process of our Service.

GitHub: Provided by GitHub, Inc. For more information: GitHub Privacy Statement.

 

16. Behavioral Remarketing

GrowthMatch uses remarketing services to advertise on third-party websites after you visit our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits.

  • Google Ads (AdWords): Provided by Google Inc.
  • Twitter: Provided by Twitter Inc.
  • Facebook: Provided by Facebook Inc.

You can opt out of personalized advertising through each provider’s instructions or privacy settings.

 

17. Payments

We may provide paid services or subscriptions within the Service. In that case, we use third-party payment processors (e.g., Stripe). We do not store or collect your payment card details. Payment information is provided directly to our third-party payment processors, whose use of your data is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS.

 

18. Links to Other Sites

Our Service may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

19. Children’s Privacy

Our Service is not intended for anyone under the age of 18 (“Children”). We do not knowingly collect Personal Data from individuals under 18. If you become aware that a child has provided us with Personal Data, please contact us immediately. If we discover that we have collected Personal Data from children without parental consent, we will take steps to remove such information from our servers.

 

20. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We may also notify you via email or a prominent notice on our Service before the change becomes effective. You are advised to review this Privacy Policy periodically for any changes.

 

21. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

By email: contact@growthmatch.com